A Local NDIS Provider with Heart, Purpose, and Real Experience

At Fraser Coast Disability Services, we’re more than just an NDIS provider - we’re a Hervey Bay family with lived experience, here to help you navigate your journey with joy, purpose, and independence.

Our Story

Our story starts close to home. When our sister needed support, we quickly saw how few options existed in the Fraser Coast. The waiting lists were long, the services didn’t fit her needs, and we were left wondering why something as important as disability care felt so hard to access in our own community.
So, we rolled up our sleeves and built the kind of service we wished existed back then.

One that’s personal, not clinical. Flexible, not one-size-fits-all. And most of all — one that makes people feel seen, heard, and valued.

We’re proud to now offer disability support services across Hervey Bay, Maryborough, and the wider Fraser Coast, with a passionate team that shares our values and brings a whole lot of kindness and creativity to everything they do.

Our Vision

To be a leading NDIS provider on the Fraser Coast — delivering quality services that empower people with disability to live lives filled with purpose, joy, and independence.

Our Mission

To support people with disability in designing their best life through respectful, reliable, and people-first services that are anything but boring. Whether it’s personal care, community access, or learning new life skills — we’re here to help you grow with confidence and feel connected to your community.

What Makes FCDS Different?

We Start With You

We come to you — at home, at a café, on a beach walk — and we listen first. What do you want your life to look like? What's working, what isn't, and what would make tomorrow better than today? Everything we build starts from that conversation.

We're Local — and That Matters

We're not a national franchise managing the Fraser Coast from a Brisbane office. This is home. Our team lives here, knows the community, and has built relationships with local allied health professionals, support coordinators, and community organisations that take years to develop. That local knowledge makes a genuine difference to the support we can provide.

We're a Family Business, Not a Corporate One

Founded by siblings who lived the problem themselves, FCDS has never lost sight of why it was built. Every participant is treated like someone whose life actually matters to us — because they do. We'd rather do fewer things properly than more things at arm's length.

Fun Is a Core Value, Not a Marketing Line

We genuinely believe that support should feel good. Beach walks, karaoke nights, cooking sessions, community events — these aren't perks we bolt on. They're part of how we help people build lives worth living.

Disability support services that help you live a life filled with

PURPOSE, JOY and INDEPENDENCE.

Who We Support

We support NDIS participants aged 7 and above, across all disability types and abilities, in Hervey Bay, Maryborough, and the wider Fraser Coast including Pialba, Urraween, Torquay, Scarness, Howard, Burrum Heads, and Toogoom.
We regularly welcome participants at any stage of their NDIS journey — whether you’re newly approved, switching from another provider, or relocating to the Fraser Coast from Brisbane, Sunshine Coast or the Gold Coast. If you’re new to the area and need to establish supports quickly, call us before moving day and we’ll make sure there’s no gap.
NDIS support coordination

More Than Just Support - A Sense of Belonging

We’re not just about care plans and appointments. We’re about building community. That’s why we regularly host events, social outings, and skills-based workshops where participants can:

Whether it’s cooking, budgeting, painting, or even prepping for a first date, we’re here to make it happen!
And if you’ve got a special skill or dream of running your own workshop? Let’s talk about it. We love helping people turn passions into possibilities.

Our Values

We Inspire Purpose

Everyone has something to offer. We help you explore your interests and build a life that feels meaningful.

We Listen

We’re all about collaboration — your ideas, feedback, and dreams shape what we do.

We’re Respectful

Every person deserves to be treated with kindness, dignity, and genuine care.

We Bring Joy

A little laughter goes a long way. We’re serious about support — but we love to have fun doing it.

Want to Know More?

We’ve built something we’re genuinely proud of on the Fraser Coast — and the best way to understand what makes FCDS different is to have a conversation with us. Josie is the person to call. She’ll tell you honestly what we can offer, what we can’t, and whether we’re the right fit for your family. Ring her on 0418 22 84 52.