NDIS Individual Supports in Hervey Bay & Maryborough

Need a hand with the day-to-day? From laundry battles to coffee runs, we’re here to make support feel like hanging out with friends — the kind who know your coffee order and cheer you on every step of the way. We’re here to support you in living your most joyful, purposeful, and independent life across Hervey Bay, Maryborough, and the Fraser Coast.

Tailored Support, Your Way

No two people are the same, so why should support be one-size-fits-all? We take the time to get to know you, your goals, and how you like things done. Then we build a support plan that works for you, not just around you.

Individual supports are funded through the Core Supports budget in your NDIS plan — they’re designed to help with the daily tasks and activities that keep your life running the way you want it to. Whether you need a few hours a week or support most days, we’ll build something that fits.

Here’s what our individual support can include:
Personal care and hygiene support
Mealtime assistance and meal preparation
Domestic help — cleaning, laundry, and keeping the house running
Medication prompts and assistance
Support to build and maintain a daily routine
Community access — appointments, shopping, social outings
Transport support to get you where you need to be
Skill-building toward greater independence at home and in the community

From morning routines to afternoon coffee catch-ups, we’re here for all moments, big or small, that help make life feel easier and more joyful.

Support That Feels Like a Team Effort

Our support workers are more than just qualified. They're the kind of people who remember your birthday, your dog's name, and your go-to karaoke song. Whether you're aiming to build new skills, feel more independent, or just need a reliable helping hand, we've got your back. And if your needs change over time? No problem. We're flexible, and we'll adjust as you grow. Your support plan isn't set in stone — it's a living document that moves with you.

Your Life, Your Pace

We're not here to take over. We're here to support you in doing more of what you want, on your terms. Whether that means heading to the Hervey Bay markets, learning to cook lasagne without setting off the smoke alarm, or just catching up over a cuppa at your favourite café — we'll be right there beside you. We cover Hervey Bay, Maryborough, Pialba, Urraween, Torquay, Scarness, Howard, Burrum Heads, and Toogoom. We come to you — at home, in the community, or wherever your day takes you.

Community Access Support on the Fraser Coast

Getting out into the community is one of the most important parts of a full life — and one of the things individual supports can make genuinely easier. We’ll support you to access local services, attend appointments, explore what Hervey Bay and Maryborough have to offer, and build connections in your community.

For participants who are new to the Fraser Coast, community access support can be especially valuable in those first few months. Getting familiar with a new area is a lot easier when you’ve got someone who already knows it walking alongside you.

New to Hervey Bay? Read our guide for relocating families →

Frequently asked questions

01. What are NDIS individual supports and what can they fund?

NDIS individual supports are one-on-one supports funded through the Core Supports budget in your plan. They cover assistance with daily life — personal care, domestic help, mealtime assistance, transport, and community access. They’re designed to help you live as independently as possible and participate in your community. The specific supports available to you depend on what’s in your individual plan.

02. How do I know if I have individual supports funding in my NDIS plan?

Check the Core Supports section of your NDIS plan — this is where individual support funding sits. If you’re not sure how to read your plan, your support coordinator or plan manager can help. Alternatively, give us a call and we’ll take a look with you.

03. Do FCDS support workers come to my home in Hervey Bay and Maryborough?

Yes we come to you. Our support workers operate across Hervey Bay, Maryborough, and the wider Fraser Coast including Pialba, Urraween, Torquay, Howard, and Burrum Heads. We meet you at home, in the community, or wherever your support is most useful.

04. What if I'm not happy with my support worker?

Tell us. We take this seriously and we’ll act on it quickly. Finding the right match matters — and if the first match isn’t right, we’ll work with you to find someone who is. We’d rather have an honest conversation than have you settling for support that doesn’t feel right.

Let's talk about what you need

If you’re ready to explore individual supports or just want to talk through what might be possible with your current NDIS plan, Josie is the person to call.