Moving to Hervey Bay? Your NDIS Support Can Come With You.

Starting fresh on the Fraser Coast is exciting — but we know the NDIS side of it can feel overwhelming. Your plan travels with you. And we’re already here, ready to make the transition as smooth as it can possibly be.

NDIS jobs in hervey bay and maryborough

"They were ready for us before we even arrived. Absolute lifesavers."

— Family from Brisbane

We Know How Hard It Is When the Right Support Isn't There

Moving is one of the most stressful things a family can do. When you’ve got an NDIS plan in the mix, the stakes are even higher — because a gap in support isn’t just an inconvenience, it can set your child or loved one back weeks.

We built Fraser Coast Disability Services because we lived this problem ourselves. Our sister needed support, and we couldn’t find anything on the Fraser Coast that actually fit. The waitlists were long. The services were impersonal. And we kept wondering why something this important felt so hard to access in our own community.

If you’re moving to Hervey Bay from Brisbane, the Sunshine Coast, the Gold Coast, or anywhere else in Queensland – we want to be the easiest part of your move. Call us before you’ve even packed a box. We’ll have an honest chat about what we can offer and start building a plan that’s ready for you when you arrive.

"When our sister needed support, we quickly saw how few options existed in the Fraser Coast. The waiting lists were long, the services didn't fit her needs, and we were left wondering why something as important as disability care felt so hard to access in our own community. So, we rolled up our sleeves and built the kind of service we wished existed back then."

— The FCDS Founding Team

Your NDIS Plan Moves With You — Here's What That Means

The good news: you don’t need to reapply for funding when you relocate. Your NDIS plan stays active when you move to Hervey Bay. What you do need is a new registered provider — and that’s exactly where we come in.

Notify the NDIA

Let the NDIA know your new Hervey Bay or Maryborough address. Your plan remains valid — your location doesn't affect your funding.

Close Old Service Bookings

Work with your current provider to close or transfer active service bookings. Your support coordinator can help manage this transition cleanly.

Call FCDS — Before You Move

The earlier you contact us, the smoother the transition. We'll review your plan, discuss your needs, and have everything ready for moving day. No scramble, no gap.

Everything You Need to Settle In — Right Here on the Fraser Coast

Whether you’re looking for SIL vacancies in Hervey Bay, short-term accommodation while you get settled, or one-on-one daily support, FCDS has you covered. We’ll review your plan with you and be upfront if there are any gaps — no nasty surprises, ever.

Supported Independent Living (SIL)

24/7 support in a home that feels right. We have SIL vacancies in Hervey Bay — enquire today to find out what's currently available.

Individualised Living Options (ILO)

Flexible, personalised living arrangements built around your goals and your life — not what's easiest for the schedule.

Respite / Short Term Accommodation

Just moved and need a break, or some emergency cover while you get settled? We offer friendly, relaxed short-term accommodation on the Fraser Coast.

Individual Supports

One-on-one help with personal care, community access, domestic assistance, and more — support that fits your new life.

Programs & Workshops

Our Rising Star program covers cooking, budgeting, technology, social skills, and more — a great way to build new connections when you arrive.

Not sure what's in your plan?

Give us a call. We'll sit down with you, review your funding, and walk you through exactly what's possible.

We Know Hervey Bay Inside and Out

We’re not managing the Fraser Coast from a Brisbane office. This is home. Our team lives here, works here, and knows this community – and that local knowledge translates directly into better support for you and your family when you arrive.

Accessible Beaches & Outdoor Spaces

From Hervey Bay's esplanade to the quieter shores at Torquay and Scarness — we know where to go, and how to get there with participants of all abilities.

Community Connections

We know the local groups, organisations, and supports already operating on the Fraser Coast — so you're not starting from zero when you arrive.

Allied Health Relationships

We can connect you with OTs, speech pathologists, and other professionals in Hervey Bay and Maryborough. No cold-calling a directory on your own.

We Serve the Whole Region

Hervey Bay, Maryborough, Pialba, Urraween, Torquay, Howard, Burrum Heads, Toogoom — wherever you land on the Fraser Coast, we're there.

Answers to the Things You're Probably Wondering

We hear the same questions from almost every family who calls us from Brisbane or the Sunshine Coast. Can’t find what you’re looking for? Reach out to our friendly team and we can find the answers for you.
Will there be a waitlist? We can't afford a gap in support.
We understand how stressful a support gap can be — which is exactly why we ask you to call us before you move. The earlier we talk, the better we can prepare. We’ll give you an honest answer about what we can offer and when.

Yes — your NDIS plan travels with you. You don’t need to reapply for funding. You’ll need to notify the NDIA of your new address, close your current service bookings, and set up new ones with FCDS. We’ll walk you through every step.

We ask a lot of questions before we start — and we actually listen to the answers. Every new participant goes through a thorough getting-to-know-you process. We match support workers on personality and fit, not just availability. You and your child or loved one will meet the worker before any commitment is made.

We’re a local, family-run business and our reputation in this community is everything. We’d rather say no upfront than set a family up for disappointment. Read our reviews, read our story, and then contact us to see if we are the right fit for you.

Current SIL availability changes regularly. The fastest way to find out is to call Josie directly on 0418 22 84 52.

Absolutely not — in fact, we encourage early contact. The earlier we connect, the better prepared we are for your arrival. Even if you’re still 6 months away from moving, a conversation now means there’s no scramble later. Give us a call whenever you’re ready.

Switching providers when you’re relocating is simpler than most families expect. You’ll need to give your current provider written notice (check your service agreement for the notice period — usually 2 to 4 weeks), end your existing service bookings in the myplace portal, and set up new bookings with FCDS. We’d recommend calling us before you give notice to your current provider — that way we can make sure everything lines up and there’s no gap between your old supports ending and your new ones starting. Your support coordinator can manage most of this on your behalf if you have one.

It depends on the type of support — but for most individual supports and programs, we can have things in place within one to two weeks of your first conversation with us. SIL arrangements take longer to set up properly, which is exactly why we encourage families who are moving into SIL to contact us as early as possible — ideally two to three months before the move. The earlier we talk, the better we can prepare, and the less disruption your family experiences during the transition. If you’re working to a tight timeline, call us directly on 0418 22 84 52 and we’ll tell you honestly what’s achievable.

Can’t find what you’re looking for? Reach out to our friendly team and we can find the answers for you.

NDIS Provider Transition Checklist

Everything you need to do before, during, and after your move — in one clear, printable checklist.

Call Us Before Moving Day. We'll Make This the Easy Part.

We’ve helped families make this move from Brisbane, the Sunshine Coast, and beyond. Every single one of them wished they’d called us sooner. Pick up the phone before moving day — even if the move is still months away.

Prefer email? Reach Josie directly at  josie@fcds.net.au

Fraser Coast Disability Services — NDIS Provider Hervey Bay

Grab our NDIS Provider Transition Checklist

Everything you need to do before, during, and after your move.